Pawsche Grooming Salon work on an Appointment basis only.

 

It is necessary to hold a free consultation with owner and pet before the appointment. This helps to obtain the best results and meet your requirements. Our sole intention is to offer a personal grooming service, with your Best Friend in mind. We are happy to arrange a time where you can meet to discuss your grooming requirements or any concerns you may have. We understand that you, and/or your dog may be nervous within a Grooming environment but please be assured that we will ensure that your dogs happiness and safety is foremost in our minds.

It is always difficult to estimate how long a groom will to take but on average a small to medium dog which is well behaved, with a coat in good condition, and groomed regularly can expect to take approx 2 to 2 ½ hours. New visitors, puppies, larger dogs and dogs with matted coats or challenging behaviour can expect to be longer. Should your dog be nervous or have "issues" we will make time allowance for this, in order to give him/her time to adjust to the surroundings and for us to give your dog the time it needs to learn to trust us. This will be discussed at the initial consultation.

We are sure you will appreciate that every appointment made is allocated a time slot to your dog’s specific needs. This is why we kindly request that you and your dog arrive promptly for appointments and collections. Please ensure that your dog has been walked and toileted beforehand.


Appointments should be booked in advance if you have specific days and times in mind so book early to avoid any disappointment. If you need further information about the salon, or just want to chat about your dogs grooming session please call on 07581 880256

Cancellations and Missed Appointments


Whilst we understand that sometimes appointments have to be cancelled in an emergency, we do ask that you give us at least 24 hours notice where possible, prior to appointment cancellation. Cancellation charges are at the discretion of Pawsche Grooming Salon and we reserve the right to charge a fee of £15 for appointments that are missed or cancelled with less than 24 hours notice payable prior to any future booking. Arriving 30 minutes or more late for appointments will in most cases require re-scheduling and a missed appointment fee of £15 will apply.

Special Offers/Discounts


Any discounts or special offers provided by Pawsche Grooming Salon are subject to the terms and conditions specific to that particular offer at the time, as advertised.

Dematting Policy


Minor matt removal is part of the normal grooming service provided but it takes a great deal of care and practice to undertake. As part of the general grooming services provided, each dog will be assessed on an individual basis and if we feel that it is in your Dogs best welfare to "Clip Off" and can be achieved in the salon environment we will discuss the procedure and cost. We will always abide by sector specific Legislation including the Animal Welfare Act.

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